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    Smart AI - The Cognitive Intelligence Layer for Enterprise Operations

    From Integration to Intelligence. Smart AI understands your business across systems—reasoning over operations like orders, inventory, and workflows to deliver unified, actionable intelligence.

    Unifies fragmented system states into a single business truth

    Smart AI empowers business and technical users to design, govern, and interact with their enterprise through a unified intelligence layer.

    40%

    Faster Development

    100%

    Blue Yonder Compatible

    24/7

    Developer Support

    0 +

    Active Users

    Built for Unified Operational Excellence

    Smart AI provides ease of connecting your systems across the enterprises, defining business logic, and interacting securely with systems with our Smart Chat.

    Developer-Friendly Interface

    Designed with developers in mind, SmartFX Studio offers an intuitive interface that allows your team to configure business logic, maps user intent to system actions, and governs what Smart AI is allowed to execute.

    This complexity limits agility, delays decisions, and increases operational friction.

    Manage Connections and Credentials

    Create connections to your systems and manage credentials securely.

    MCP Server Integration

    Smart FX Studio to your external systems and expose enterprise functions as MCP tools for AI agents — bridging your internal platforms with the broader AI ecosystem.
    MCP Server Integration
    Centralized Metadata Management

    Centralized Metadata Management

    Keep every function consistent across your repository. With shared tags, domains, and reusable collections, your entire codebase stays aligned—automatically.

    Function Evaluation – Test your business logic Before You Deploy

    Validate how well your LLM selects the right tool. Detect overlapping descriptions, missing arguments, and ambiguity before your functions ever reach production.

    Function Evaluation

    Smart Chat

    Smart Chat is the secure conversational chat interface of Smart AI that helps you interact with connected enterprise systems. It interprets user intent, applies business logic, and executes decisions across systems—returning unified, context-aware results.

    Why Smart AI

    Smart AI empowers developers with a unified platform to build, govern, and scale enterprise AI solutions across connected systems

    Unified AI Architecture

    Combines Smart Chat, Enterprise Mesh, and Smart FX into a single platform for building, governing, and executing enterprise AI workflows end to end.

    Secure Execution Layer

    Ensures every request is validated, permission-checked, and executed through approved logic with full governance and role-based access control.

    Function-Driven Design

    Define reusable, version-controlled Smart Functions that standardize how AI interacts with enterprise systems and executes business logic.

    Multi-System Intelligence

    Understand and reason across WMS, ERP, CRM, and more—unifying fragmented system states into a single, consistent business view.

    Built-In Evaluation & Testing

    Validate tool selection, detect ambiguity, and test business logic before deployment using integrated evaluation frameworks and reporting.

    Extensible Integration Layer

    Connect external systems via native protocols and expose capabilities as tools for AI agents through MCP and managed integrations.

    Key Scenarios Where Smart AI Makes a Difference

    Real-world scenarios where Smart AI enhances enterprise operations and development workflows.

    Enterprise System Orchestration

    Design and execute workflows across WMS, ERP, and other systems through unified, governed logic.

    Multi-System Integration

    Connect and manage multiple enterprise systems in one place, enabling seamless data flow and interoperability.

    AI-Driven Operations

    Leverage AI to automate decision-making, generate insights, and enhance operational efficiency in real time.

    Testing & Validation

    Validate business logic, tool selection, and system behavior before deployment using built-in evaluation and testing capabilities.

    Real-Time Insights & Dashboards

    Transform live system data into actionable insights, summaries, and visual dashboards for better decision-making.

    Troubleshooting & Debugging

    Identify and resolve issues quickly with full visibility into execution flows, system interactions, and responses.

    Stay Informed. Stay Inspired

    Unlock the Full Power of Smart AI with Our Latest Articles.

    Got Questions? We've Got Answers

    Get quick answers to common questions about Smart AI features, functionality, and workflow. 

    What is Enterprise Mesh?

    Enterprise Mesh is the secure execution layer of Smart AI. 
    It connects Smart Chat requests to approved enterprise systems, executes them in real time, and returns a single, trusted answer. 

    How is Enterprise Mesh different from traditional integrations?

    Traditional integrations rely on data replication (ETL) and point-to-point connections. 

    Enterprise Mesh is query-centric: 

    • No data copying or syncing 
    • Queries run directly on source systems 
    • Results are merged in real time 

    This reduces latency, complexity, and maintenance. 

    Does Enterprise Mesh store or replicate data?

    No. 
    Enterprise Mesh does not store or duplicate data. It executes queries directly on source systems and returns results in real time. 

    How does Enterprise Mesh produce a single answer from multiple systems?

    It combines several steps: 

    1. Runs federated queries across systems (ERP, WMS, TMS, etc.) 
    1. Performs live aggregation of responses 
    1. Applies on-the-fly transformations (filters, grouping, calculations) 
    1. Uses business-defined reducer logic to select the final result 

    The outcome is a single, consistent answer. 

    What is Smart Chat?

    Smart Chat is the conversational interface of Smart AI that lets users interact with enterprise systems using natural language. 

    You can: 

    • Retrieve live operational data 
    • Run approved workflows 
    • Ask follow-up questions 
    • Generate charts and dashboards 
    How is Smart Chat different from document-based chat (RAG)?

    Smart Chat is API-centric, not document-based. 

    Feature 

    Document Chat 

    Smart Chat 

    Data source 

    Static documents 

    Live systems 

    Accuracy 

    Depends on documents 

    System-verified data 

    Actions 

    Not supported 

    Supported (approved only) 

    Freshness 

    Can be outdated 

    Real-time 

    Can Smart Chat trigger actions or workflows?

    Yes—but only if: 

    • The function is pre-approved 
    • The user has the required permissions (RBAC) 

    No arbitrary or unsafe actions can be executed.

    What is a Smart Function?

    A Smart Function is an approved capability that Smart AI can execute, such as: 

    • Fetching data (orders, inventory, shipments) 
    • Running workflows 
    • Calling APIs or system commands 

    Each function includes: 

    • Implementation (code/script/API) 
    • Metadata (inputs, outputs, description) 
    What is Smart FX?

    Smart FX is the builder studio where teams create and manage Smart Functions. 

    It provides: 

    • Function definition (metadata + implementation) 
    • Connections to enterprise systems 
    • Evaluation tools (to test AI tool selection) 
    • Governance via Git 
    How does Smart AI turn a question into a system action?
    1. User asks a question in Smart Chat 
    2. LLM extracts intent + parameters 
    3. A matching Smart Function is selected 
    4. Enterprise Mesh validates permissions and inputs 
    5. The function executes on target systems 
    6. Results are returned in a user-friendly format 
    Is sensitive data sent to the LLM?

    No. 

    • The LLM only receives user query + metadata 
    • All execution happens inside your environment 
    • No raw business data is exposed externally 

    For analytics: 

    • Only column names (and optional small samples) may be used 
    • Full datasets remain internal 
    How is security enforced?

    Security is built-in at multiple levels: 

    • RBAC (role-based access control) 
    • Approved functions only (no arbitrary execution) 
    • Centralized validation and permissions 
    • Secure API layer 

    Users can only access what they are authorized to see and run. 

    Can users see what happened behind the scenes?

    Yes (if enabled). 

    Users can: 

    • View executed commands or API calls 
    • Understand how their request was processed 
    • Troubleshoot results
    Can Smart Chat handle follow-up questions?

    Yes, Smart AI maintains session context, so users can: 

    • Refine results 
    • Ask incremental questions 
    • Build on previous responses 
    Can Smart Chat generate charts and dashboards?

    Yes, From any dataset, users can: 

    • Create charts (pie, bar, line, stacked, etc.) 
    • Generate dashboards automatically 
    • Analyze trends without manual setup 
    What systems can Enterprise Mesh connect to?

    Any system with an API, including: 

    • WMS (e.g., Blue Yonder, Manhattan) 
    • ERP (e.g., SAP) 
    • CRM (e.g., Salesforce) 
    • Data platforms (e.g., Snowflake) 
    • Custom REST / SQL / proprietary systems
    How is activity tracked and audited?

    Enterprise Mesh supports secure tracking, including: 

    • Who made the request 
    • Which function was executed 
    • Execution timing and run IDs 
    • Masked parameters 

    Sensitive data is never logged or exposed. 

    When should we use Enterprise Mesh?

    Use it when: 

    • Data is spread across multiple systems 
    • Real-time answers are required 
    • Actions must be secure and governed 
    • A unified interface is needed 
    What makes Smart AI + Enterprise Mesh unique?
    • No ETL or data duplication 
    • Real-time, federated execution 
    • API-driven (not document-based) 
    • Built-in governance and security 
    • Low-code extensibility via Smart FX 

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