Customer Service Archives

Customer Service Archives - Smart IS

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Enhancing Customer Experience through Blue Yonder Consulting

Posted on July 1, 2024 (September 26, 2024) by Saba Aftab

Exceptional customer experience is nowadays a key differentiator for businesses across various industries, especially in supply chain management. According to a report by Salesforce Research, 89% of customers are likely to return to make another purchase if they had a positive customer experience. Blue Yonder, a digital supply chain management platform and a retail solution

Why your Company Needs its Own Mobile App

Posted on July 13, 2021 (July 22, 2024) by Maham Mubeen

As the digital age continues to evolve, businesses are left to determine if physical marketing materials are necessary to target their intended audience. Consumers are now offered the ability to access businesses products and services directly from their personal device through the power of e-commerce stores and mobile applications. The user experience should be consistent

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